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Graham Fraser, writing about the BBC, on BBC:
The BBC has complained to Apple after the tech giant's new iPhone feature generated a false headline about a high-profile murder in the United States.
Apple Intelligence, launched in the UK earlier this week, uses artificial intelligence (AI) to summarize and group together notifications.
Apple Intelligence is new to the U.K, but those of us in the U.S. have been ridiculing it for a month now. As John McClane said, “Welcome to the party, pal!”
This week, the AI-powered summary falsely made it appear BBC News had published an article claiming Luigi Mangione, the man arrested following the murder of healthcare insurance CEO Brian Thompson in New York, had shot himself. He has not.
Headlines are an editorial decision, and represent the voice of the publication. A poor summary can be embarrassing. A misleading one—as this was—can sully the publication.
"BBC News is the most trusted news media in the world," the BBC spokesperson added.
"It is essential to us that our audiences can trust any information or journalism published in our name and that includes notifications."
Apple can’t afford this bad press if Apple Intelligence is going to be taken seriously and drive hardware sales.
If Apple can’t address this quickly, they may have another egg freckles situation on their hands.[1]
To summarize: The handwriting recognition on the Apple Newton would fail, often in spectacular ways. Garry Trudeau “mocked the Newton in a weeklong arc of his comic strip Doonesbury, portraying it as a costly toy that served the same function as a cheap notepad, and using its accuracy problems to humorous effect. In one panel, Michael Doonesbury's Newton misreads the words "Catching on?" as "Egg Freckles", a phrase that became widely repeated as symbolic of the Newton's problems.” ↩︎
Clever, unexpected, and immediately understandable: The M4 is powerful enough to make seemingly impossible tasks easy, even elegant.
Simply perfect.
Apple had a busy week of product announcements, in an unusual format. Instead of an in-person event, or a single keynote-style video presentation, three classes of products were announced over three days via press release and 10-15 minute videos.
Apple today announced the new iMac, featuring the powerful M4 chip and Apple Intelligence, in its stunning, ultra-thin design.
The new iMac now offers a $200 nano-texture option for the display; I have it on my M4 iPad Pro and it’s fantastic for eliminating reflections and glare. As with the iPad Pro, though, it’s not an option on the entry-level configuration, so you’ll also pay at least another $200 just to unlock the nano-texture, technically making it a $400 upgrade, assuming you weren’t already in the market for the extra CPU power, gigabit ethernet, and four total Thunderbolt 4 ports.
The new colors are very pretty (if muted); great for those who, unlike me, want a pop of color in their computer. As before, the mouse/trackpad/keyboard accessories are color-matched, and now sport USB-C instead of lightning (finally!), although the mouse still charges from the bottom—a location I’ve never understood. I did appreciate John Gruber’s recent defense of its placement, though.
The iMac can also drive two 6K external displays alongside the built-in 24” display, which makes for a phenomenal battlestation. If I was an all-in-one person (rather than a laptop-and-monitor person), this would be a great system.
Apple today unveiled the all-new Mac mini powered by the M4 and new M4 Pro chips, and redesigned around Apple silicon to pack an incredible amount of performance into an even smaller form of just 5 by 5 inches. […]
For more convenient connectivity, it features front and back ports, and for the first time includes Thunderbolt 5 for faster data transfer speeds on the M4 Pro model.
The big story here is that the new Mac mini is mini-er: Less than half the desk footprint of the previous mini (though a tad taller).
This is a device for which I have zero need yet desperately want to buy, simply for the cool factor. I have a barely used M1 Mac mini that I may have to trade in. The boost in CPU and data transfer might make it a phenomenal Blu-ray ripper and in-home video streamer.
[…] the 14-inch MacBook Pro includes the blazing-fast performance of M4 and three Thunderbolt 4 ports […]
The 14- and 16-inch models with M4 Pro and M4 Max offer Thunderbolt 5 for faster transfer speeds and advanced connectivity. All models include a Liquid Retina XDR display that gets even better with an all-new nano-texture display option and up to 1000 nits of brightness for SDR content, an advanced 12MP Center Stage camera, along with up to 24 hours of battery life, the longest ever in a Mac.
I’m a huge fan of the 14” MacBook Pro. The Liquid Retina XDR display on my M2 MacBook Pro is stunning, and as I mentioned above, I love the nano-texture display on my iPad Pro; having it on my laptop would be fantastic. Good news: The $150 nano-texture option is available on the base model MacBook Pro.
Adding Thunderbolt 5, a nano-texture display option, a brighter display, and 24-hour battery life makes this a near-perfect laptop. If I could only have one computer, it would be the 14” MacBook Pro. I find it the perfect combination of portable and powerful.
All it needs is cellular capabilities. (Maybe next year.)
Each press release touted—via the same boilerplate—support for Apple Intelligence:
Apple Intelligence ushers in a new era for the Mac, bringing personal intelligence to the personal computer. Combining powerful generative models with industry-first privacy protections, Apple Intelligence harnesses the power of Apple silicon and the Neural Engine to unlock new ways for users to work, communicate, and express themselves on Mac.
I’m excited to experience Apple Intelligence, though most of the features I’m interested in—primarily those driven by “personal context”—won’t come until (I presume) 2025.
My experience so far with the available Apple Intelligence features has been ho-hum. The notification and email summaries are interesting, though not terribly useful in most instances.
For example, a pair of Amazon notifications, the first telling me a package is 10 stops away, the second saying it was delivered, was summarized as “Package delivered, currently 10 stops away.”
I know Apple Intelligence will improve over time, so I’m not going to ding it just yet, except to say Apple is really pushing it as a reason to buy new hardware, and I think most early purchasers will be disappointed, at least initially.
Remember: Never buy hardware for the promise of what it will do in the future. Buy for what it’s capable of doing today.
The new M4 looks pretty damn powerful, and it wouldn’t surprise me if most people buying one won’t need to upgrade it for many, many years. (I wonder what impact that will have on Apple’s sales in the long-term?)
If you currently have an Intel-based Mac (or PC), even the most entry-level M4 Mac will be a massive upgrade in speed. For some, like a medical student I was speaking with recently who owned a 2017 Intel-based Mac, even a refurbished M1 or M2 Mac would be noticeably faster (not to mention lighter and less noisy) than what they now use.
Apple hardware has never been more powerful and capable, and with such low power and cooling needs. I’m salivating at the possibility of some radically redesigned computers in the near future.
Apple, via Newsroom:
Apple today introduced the new iPad mini, supercharged by the A17 Pro chip and Apple Intelligence, the easy-to-use personal intelligence system that understands personal context to deliver intelligence that is helpful and relevant while protecting user privacy. With a beloved ultraportable design, the new iPad mini is available in four gorgeous finishes, including a new blue and purple, and features the brilliant 8.3-inch Liquid Retina display. A17 Pro delivers a huge performance boost for even the most demanding tasks, with a faster CPU and GPU, a 2x faster Neural Engine than the previous-generation iPad mini, and support for Apple Intelligence.
The new iPad mini features all-day battery life and brand-new experiences with iPadOS 18. Starting at just $499 with 128GB — double the storage of the previous generation — the new iPad mini delivers incredible value and the full iPad experience in an ultraportable design. Customers can pre-order the new iPad mini today, with availability beginning Wednesday, October 23.
From the iPad mini comparison chart, the two significant upgrades are the A17 Pro (vs. an A15 Bionic) and 128GB storage minimum. The A17 Pro is the same chip used in last year’s iPhone 15 Pro and Pro Max; technically a generation old, but enough for Apple Intelligence.
(I can’t help but wonder whether the storage bump will increase useable space, or if the OS and Apple Intelligence will take up most of it.)
There’s also improved WiFi (6E vs. 6, though I’m unclear of the real world difference in WiFi speeds), and new colors: blue (replacing pink) and a different (seemingly lighter) shade of purple.
It also adds support for Apple Pencil Pro. If you aren’t aware of the differences between this, the Apple Pencil (2nd generation), and the Apple Pencil (USB‑C), don’t worry, you’re not alone. In brief, Pencil Pro adds barrel roll, haptic feedback, Find My support, and hover.
This otherwise minor (but absolutely necessary) speed bump may explain why it garnered nothing more than a press release.
What strikes me as odd is that it was announced ahead of an expected end-of-October Apple event, and without a corresponding iPad-no-modifiers.
The obvious reason is that Apple wants to focus on new Mac hardware and not confuse things by having iPads thrown into the mix.
But does this then suggest there might not be any iPad announcements in that event? Or, as some are theorizing, no event at all? Both would surprise me.
The iPad Air (11” and 13”) sports an M2, making it Apple Intelligence-ready while positioning it below the M4 iPad Pro. Plus the Air was just updated in May of this year; no reason to update it again so soon.
That’s not true of the current (10th-generation) no-modifiers-iPad. It’s $349, and it’s likely Apple’s best selling iPad by far, but it can’t handle Apple Intelligence: Its A14 Bionic chip is a generation older than the one in the outgoing 6th generation iPad mini. I can’t imagine Apple would let its most popular iPad lag behind without support for Apple Intelligence, so why not update it now, in a joint press release with the iPad mini?
Three possibilities:
A second press release a day or a week later for the same product line seems odd, and perhaps without precedent. Announcing both iPad and iPad mini together would make sense: they don’t really cannibalize each other, and can be messaged as “Our New iPad Lineup Is Ready for Apple Intelligence,” a statement that is glaringly untrue today.
Would Apple announce an 11th generation iPad-with-no-modifiers at an otherwise-Mac-focused event? Sure, as the appetizer to the main course, but then, why not include the iPad mini?
The final possibility is rather intriguing: What if there’s no update to the iPad-with-no-modifiers, because that iPad is going away? That leaves us with a classic Good/Better/Best scenario: iPad Mini (A17 Pro, Good), iPad Air (M2, Better), iPad Pro (M4, Best).
But would Apple drop its likely best-selling iPad to execute this strategy? I’m having a tough time believing that.
My guess: A significantly upgraded iPad is coming. M4-based is a strong possibility, but my money (today) is on an A18 or A18 Pro (likely)[1], the same chips in the iPhone 16 and iPhone 16 Pro. The performance delta between it and the iPad mini would explain the latter’s press release treatment: No need call attention to the new iPad mini using last year’s chip.
I’ll also guess it kicks off a late-October event, before Tim and team focus on M4 Macs.
Jason Snell at SixColors notes “that the A18 doesn’t support USB 3 speeds, which the previous iPad mini supported.” The A14 Bionic on the current no-modifier iPad only supports USB 2.0, so A18 won’t be a downgrade, but I suspect moving to USB 3 is too valuable, so I updated my “likely” to the A18 Pro. ↩︎
Apple PR:
Today, Apple introduced HomePod mini in midnight….
Why, though?
The best explanation I've heard so far is from the fellas over at ATP: Color matching. The old ‘space gray’ and the new ‘midnight’ may be superficially similar, but they're not the same. If you buy a second one to form a stereo pair, the old and the new won't match.
That would be a very Apple-y thing to consider, of course, but I wonder if it’s also Apple’s way of saying “no new HomePod minis on the horizon,” which is a bummer for those of us with a HomePod (or mini) in literally every room of our home, and who were hoping for new hardware that supports Apple Intelligence.
Marques Brownlee (MKBHD) tackles the eternal product marketing question of “Product or Feature” when it comes to AI.
He highlights the Humane Ai Pin and Rabbit R1 as examples of “AI as a product,” that is, a standalone thing you buy that “does AI,” versus being integrated into existing products, such as a phone or smart home device.
Both the Humane Pin and Rabbit R1 require AI for them to be useful. Without AI, they are merely interesting hardware products that provide no meaningful functionality. Everything they do with AI can easily be (and perhaps already is being) done on a phone, either via an app or integrated into the system. The unique hardware bits they have exist solely because they’re not phones and need some mechanism for us to interact with them. A phone without AI is still useful. A Humane Pin without AI is… what? An attractive accessory?
AI is an enabling technology. People aren’t buying AI. They’re buying what AI can do for them. The question for any company selling an “AI product” is “to do what?”
If the what can be incorporated into another, more popular or widely used product, that “AI product” is in danger of being obsoleted, or at least becoming less relevant.
Marques uses the once-popular Clubhouse to highlight this transition. The enabling technology for Clubhouse was “live voice chatrooms”. However, the product was effectively obsoleted after other companies incorporated this feature into their own, more popular apps. People didn’t want Clubhouse, per se. They just wanted to chat with each other.
It’s likely we’ll see this happen a lot more for “AI products.” As Marques points out, Apple’s WWDC Keynote showcased many features powered by AI. In almost every instance, products that do “that thing” already exist today. Such products may soon become superfluous to a large number of Apple’s customers, because customers care about the feature, not the product.
One example: The next versions of iOS and macOS bring the ability to “rewrite, proofread, and summarize text,” directly integrated into just about every text field on the systems. This is huge for Apple customers. But if you’re, say, Grammarly, for whom “AI writing partner” is what you sell, you’re now competing with Apple in your only business. Feature, not product.
This isn’t to say Grammarly goes away. They provide some features not offered in Apple’s version, and as they noted to NPR:
Whenever new entrants come into our market, the reality is that we see increased demand for Grammarly.
OK, sure. But how many people will pay $12/month when they can get a basic “AI writing partner” for free?
As Apple demonstrated, it’s possible to build your own AI stack, and subsume AI-powered features, making them “just another bullet point” on a deck or press release.
Look at ChatGPT, for instance. Despite being the best-known, most popular AI chatbot, it was the last item mentioned in Apple’s two-thousand-word Apple Intelligence press release. And it won’t even be the only chatbot available on Apple’s devices. Eventually you’ll be able to replace ChatGPT with Anthropic’s Claude, Google Gemini, Microsoft Copilot, and who knows what else. Feature, not product.
And dollars to doughnuts, Apple already plans to Sherlock all of these chatbots, as they do with so many other features-pretending-to-be-products.
So is AI a Product or a Feature? Marques demurs:
Now there is no answer yet as far as is AI actually a feature or a product, which one will win, which one will lose, we don't know. But I think if history is any indication, I do think that more people in the long run are going to end up using this AI stuff as a feature, more than going to, like, a standalone thing.
I agree that for most people AI will simply be the technology that powers features they love. They won’t go seeking out AI, and won’t buy standalone “AI products”. In fact, most won’t think about AI at all.
The trajectory technology takes is to transition from a visionary product to an important feature of another product to a mundane feature used without thinking.
A great example comes from my friend Ron Lue-Sang: Biometric authentication.
In popular media, fingerprints, facial recognition, and retina scans once demonstrated just how advanced the civilization (or organization) was. Visionary.
Then biometrics were added to products like door locks as a key reason to buy them. Important.
Today we unthinkingly unlock our phones and computers with our fingers and faces. Mundane.
Companies will continue to sell “AI products” for as long as they can, and many of them will exist as foundational technologies and find ways to differentiate themselves, but most are on a glide path toward irrelevance. For me, and I think for most people, AI is absolutely a feature, not a product, and one we won’t even think of as AI.
So perhaps the question isn’t “is AI a product or a feature?”
Perhaps it’s “when will AI become mundane?”